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We spend hundreds of hours per year in Zoom. Our daily video meeting rhythm helps us to stay productive, happy and close-knit.Įach day, we huddle together via video chat, and the best tool that we’ve found for this so far is Zoom.
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While, we don’t have our meetings in a physical conference room, we do see each other every single day. We provide an inbox for customer service email collaboration, a knowledge base for self-service and training guides, and a reporting dashboard to help our customers scale appropriately.Īnd we do it all as an entirely remote team. We build customer support software here at Groove. Today, we’re sharing our favorite Zoom tips and tricks to help newly-remote teams get up to speed on video conferencing.
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As a 100% remote company, we rely on Zoom to communicate with our global team.
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